A. What personal information about users does Fuhu collect?
The Personally Identifiable Information we learn from our end users helps us personalize and continually improve your experience on the Fuhu Properties. Here are the types of Personally Identifiable Information we gather.
Information You Give Us: We receive and store any information you enter on a Fuhu Property or give us in any other way. For example, you provide information to us when you search for a product; place an order through a Fuhu Property or one of our third-party affiliates; register your nabi tablet, provide account or profile information; communicate with us by e-mail; complete a questionnaire or a contest entry form; provide and rate products or product reviews and access other interactive areas of our site. As a result of those actions, you might supply us with such information as your name, your child’s name, address, and phone numbers; credit card information; other users to whom purchases have been sent; content of e-mails to us; and financial and credit card information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests; allowing your child to use our tablets and applications safely; customizing future shopping for you; improving our services, product offerings and stores; and communicating with you. Information may also be aggregated, by which process your Personally Identifying Information is removed, and used in various ways as further described below. Additionally, when you provide a product review or rating, your product review or rating may contain personal information that is viewable by members of the public; you will be notified about disclosure of this personally identifying information prior to the submission of your review or rating, and with submission, consent to our public use of your product review or rating, which may later be removed by contacting us at firstname.lastname@example.org.
The information we will collect about your child from you is a first name, username, and date of birth. We collect this information in order to create an account for your child so that you may manage what they are able to do on the site, within the mobile applications and within the nabi tablet (such as what games they may play, websites they may view, videos they may watch, music they may listen to and applications they may use and download), and who they are able to connect with. You are also able to view any private messages that may be sent to and from your child, as well as view your child’s virtual room.
When you use our Mobile Applications and devices, we automatically collect information such as the serial number and operating system version. We use this information so that we are able to deliver the correct content to the device and mobile applications. We do not tie any personal information to the information collected about a user’s device; however, the information collected about a user’s device may be used in order to identify the appropriate user account for purposes of billing, version management, and other similar account management-related features.
A child’s participation or access to an activity cannot be conditioned on him or her providing more Personal Information than is reasonably necessary for that activity.
Cookies: Cookies are alphanumeric identifiers that may be transferred to your device's hard drive (or other storage device) through your online interaction to enable our systems to recognize your device and to provide certain features, such as maintaining your online session in a “logged-in” state for purposes of product registration and access to account management features, providing of personalized recommendations, storing items in your Shopping Cart between visits and analyzing and enhancing your experience on the Fuhu Properties. A cookie gets entered into the “Cookies” folder (or other commonly used storage area for Cookies) on your hard drive (or other storage device) after you close your session, and may be used by your device on subsequent visits.
Mobile Analytics: We use mobile analytics software to allow us to better understand the functionality of our Mobile device and applications. This software may record information such as how often you use the applications, the events that occur within the applications, aggregated usage, and performance data. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile device or applications.
Information from Other Sources: We might receive information about you from other sources and add it to our account information. For example, we may receive account information, purchase or credit redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, advertising, promotion or other services.
B. What we do with the information we collect.
We will use your Personally Identifiable Information only as permitted by law. We use your information to allow you to search for a product; place an order through the Fuhu Property or one of our third-party affiliates; provide and update account or profile information; manage your child’s chore list, coins, and FK university; provide you a way to purchase, recycle and send back your nabi tablet; communicate with us by e-mail, and complete a questionnaire or a contest entry form.
Aggregated information (information that does not personally identify you) may be used in many ways. As one example, we may combine information about your usage patterns with similar information obtained from other users to learn which pages are visited most or what features are most attractive. Aggregated information may occasionally be shared with our advertisers and business partners, but cannot be used to contact you individually.
C. How we share the information we collect with others.
We employ other companies and individuals to perform functions on our behalf such as analyzing data, providing marketing assistance, providing mobile content, providing search results and links (including paid listings and links), processing credit card payments, processing coin and other token purchases for apps and app add-ons, redemptions of coin and other tokens for apps and app add-ons, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Information collected by Fuhu may also be used for other purposes including, but not limited to, site administration and troubleshooting. Certain third parties who provide technical support for the operation of our site (our Web hosting service, payment processing service, and customer support provider, for example) may access such information.
Sometimes we send offers to selected groups of Fuhu customers on behalf of other businesses. When we do this, we do not give that business your Personally Identifiable Information. If you do not want to receive such offers, please adjust your communications preferences accordingly within your account or follow the unsubscribe link located at the bottom of each communication
As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. If Fuhu or substantially all of its assets are acquired, customer information will be one of the transferred assets, including your Personally Identifiable Information. In all such transactions, user information will remain subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). You will be notified via email and/or prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Other than as set out above, you will receive notice when your Personally Identifiable Information will be released to third parties, and you will have an opportunity to choose not to share the information.
D. Your choice to opt out.
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Fuhu Property features and functionality, and therefore you will be unable to participate in such features and functionality. In addition, many of Fuhu’s services are intended to permit you to share personal information about yourself with others, such as through the urFooz.com service and its virtual personal identity card, and other messaging and chat features, and your decision not to provide us with information about you will result in your inability to use those features.
E. Affiliated sites, linked sites and advertisements.
Fuhu expects its partners, advertisers and third-party affiliates to respect the privacy of our users. However, third parties, including our partners, advertisers, affiliates and other content providers accessible through our sites, may have their own privacy and data collection policies and practices. For example, during your visit to a Fuhu Property you may link to, or view as part of a frame, certain content that is actually created or hosted by a third party. Also, through a Fuhu Property you may be introduced to, or be able to access, information, Web sites, advertisements, features, contests or sweepstakes offered by other parties. Fuhu is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
F. Which information can I access?
Fuhu gives you access to your account information and your preference selections for the limited purpose of viewing and, in certain cases, updating that information.
If your or your child’s personally identifiable information changes, or if you no longer desire to use our service, or no longer wish to allow us to collect or use your child’s information to contact them, you may: request deletion of your or your child’s information; correct, update, and delete inaccuracies by logging into your account on our Web site or otherwise through the platform; or by emailing us at email@example.com.
We will retain your and your child’s information for as long as your or your child’s account is active or as needed to provide you or your child services. If you wish to cancel your or your child’s account or request that we no longer use the information to provide you or your child services, contact us at firstname.lastname@example.org. We will retain and use your or your child’s information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
G. How secure is my information?
We take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, alteration and destruction.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We work to protect the security of your sensitive information (such as a credit card number) during transmission by using Secure Sockets Layer (SSL) software, which encrypts information that you input. We cannot, however, guarantee the security of information on or transmitted via the Internet.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer, take care with entering passwords or personal information in public, and be mindful of the physical location of any mobile devices that you may use with our services.
H. Does Fuhu participate in the Safe Harbor Program?
We encourage you to raise any concerns you may have about our conformity with the Safe Harbor Principles with us and we will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of Personally Identifiable Information in accordance with the Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using a third party resolution provider of our choice in compliance with the Safe Harbor Privacy Principles.
I. Contacting us.
We can be reached by contacting:
909 N. Sepulveda Blvd., Suite 540
El Segundo, CA 90245
J. Changes to this policy.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If we make material changes to how we use Personal Information collected from children under 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child’s Personal Information.
Last updated: April 1, 2013