nabi support

Welcome

Choose a topic from the left to find answers for your nabi 2. If you are new to nabi 2 or are upgrading your existing nabi 2, choose an option below.

nabi 2
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App Zone

App Zone

What is App Zone?

App Zone is a kid-friendly app store with more tha...

How do I download apps in App Zone?

App Zone allows you to purchase and download apps ...

Where can I find apps I’ve downloaded?

Downloaded apps will automatically appear on the A...

How do I update apps?

Visit App Zone in Mommy/Daddy Mode to update apps ...

How do I update or delete my credit card information?

In order to update your credit card information, p...

I did not receive a receipt after downloading an app. Where can I find it?

A receipt should be emailed to the email address a...

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Fooz Kids

Fooz Kids

What is Fooz Kids?

Fooz Kids allows your children to create, connect,...

How do I access Fooz Kids™ University and N-SITE?

Fooz Kids™ University is an award-winning learning...

How can I access the Parental Dashboard?

To access the Parental Dashboard, tap **Parental D...

Can I edit the Fooz Kids™ websites, videos and crafts on nabi?

You can add or remove content from Fooz Kids™ Web,...

How do I use Fooz Kids™ Books?

Let your children explore their creativity with Fo...

How do I add the full version of Fooz Kids to nabi?

Fooz Kids on nabi is not the same as Fooz Kids on ...

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Chore List

Chore List

What is Chore List?

Chore List helps children stay organized and disci...

How do I add chores?

You can add chores to your kid’s list from Mommy/D...

How do I record chores?

If you have a child who is not yet able to read, y...

How do I manage chores?

You can track the chores your child has completed ...

How do I edit chores?

You can change your child’s task or edit/add audio...

What can my kids do with nabi™ Coins?

nabi™ Coins is a virtual currency that your kids c...

How do I buy and manage nabi™ Coins?

nabi™ Coins can be purchased and managed in App Zo...

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Treasure Box

Treasure Box

What is Treasure Box?

Treasure Box is a kid-friendly app store where chi...

How do I buy apps in Treasure Box?

Kids can redeem their nabi™ Coins in Treasure Box....

Where can I find apps I’ve downloaded?

Downloaded apps will be added to the All Apps scre...

How can my kids earn nabi™ Coins?

nabi™ Coins can be earned through Fooz Kids™ Unive...

How can I find more apps in Treasure Box?

An age filter is tied to each kid account. This fi...

How do I update apps?

Visit App Zone in Mommy/Daddy Mode to update apps ...

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Spinlets+ Music

Spinlets+ Music

What is Spinlets+ Music?

Spinlets+ Music is the most comprehensive music so...

How do I set up my Spinlets+ Music account?

Spinlets+ Music was built on the 7digital platform...

How do I edit my Spinlets+ Music account?

You can manage your account, edit your information...

How do I download songs from Spinlets+ Music?

Prior to purchasing a song or album, you can liste...

What should I do if I accidentally downloaded a song?

If you accidentally downloaded a song and would li...

Where can I view my purchase history?

To view your purchase history, tap **Music Store >...

Can I import my music into Spinlets+ Music?

You can import music into Spinlets+ Music from the...

Can I transfer my Spinlets+ Music to my computer?

You can transfer music from Spinlets+ Music to you...

I lost my purchased songs. How can I re-download them?

If you delete songs that you purchased in Spinlets...

How do I add/edit Playlists?

To create a Spinlets+ Music playlist, tap **My Mus...

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Spinlets+ TV

Spinlets+ TV

What is Spinlets+ TV?

Spinlets+ TV contains more than 700 hours of kid-f...

What TV shows are available in Spinlets+ TV?

Spinlets+ TV contains more than 700 hours of kid-f...

Do I have to buy a subscription for each of my nabis?

If you own multiple nabis, you do not have to purc...

Will I be charged after the 30-day free trial expires?

You will not be charged after your 30-day free tri...

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nabi™ Cloud

nabi™ Cloud

What is nabi™ Cloud?

nabi™ Cloud provides an easy way to transfer files...

How do I Sign In to nabi™ Cloud?

Make sure your nabi is updated to the latest versi...

How much storage does nabi™ Cloud offer?

nabi™ users receive 2GB of free nabi™ Cloud storag...

How do I add/remove files from nabi™ Cloud?

To upload files to nabi™ Cloud, double-click the f...

How do I view folders in nabi™ Cloud on nabi?

Tap the **nabi™ Cloud** app to open it. Tap a fold...

Do I need Wi-Fi to access my nabi™ Cloud files?

In order to access your nabi™ Cloud content on nab...

Where can I access my nabi™ Cloud settings?

You can access your nabi™ Cloud settings in Mommy/...

How can I manage my nabi™ Cloud storage?

You can manage nabi™ Cloud storage under nabi™ Clo...

What happens if I forgot my nabi™ Cloud four-digit pin?

If you forget your four-digit pin, you will have t...

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nabi™ MD

nabi™ MD

What is nabi™ MD?

nabi™ MD gives you immediate answers regarding the...

How do I use nabi™ MD with nabi cares?

If you are experiencing a problem with your nabi, ...

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Third Party

Third Party

What apps come preloaded on nabi?

nabi is preloaded with the following apps: **n...

How do I add/delete apps in nabi™ Mode from Mommy/Daddy Mode?

To add/delete apps to/from nabi™ Mode, parents are...

What should I do if I accidentally delete one of the preloaded apps?

In the event that you delete one of the free prelo...

How do I save apps on my MicroSD card?

A limitation by Android 4.0 Ice Cream Sandwich doe...

Why are some third-party apps crashing?

We cannot guarantee that games and apps downloaded...

How do I uninstall or reinstall apps?

To uninstall an app, tap **All Apps > Settings Ico...

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