Question 1

Can I get Netflix on nabi 2?

You can get Netflix along with other apps that are not currently available in the nabi 2 App Zone by downloading them from the Amazon Appstore. To install the Amazon Appstore, follow these steps:

  1. In Mommy or Daddy mode, select the Fan-A-Tech app. Go to the Video section and select "Get the Amazon Appstore".
  2. Tap the "Download Now" button to begin downloading. You can check the status of your download by pressing the arrow at the bottom of your screen.
  3. Once the download is complete, tap on the Amazon Appstore file then press install. When the app is installed, tap on Done. You will find the Amazon Appstore on the All Apps screen.

Note: the Amazon Appstore is not a pre-installed app store, so we cannot guarantee that all apps downloaded from that store will work properly on your nabi 2 as they are neither tested nor certified by us.

Can I get Google Play on nabi 2?

We are in the process of obtaining Google’s authorization to pre-install Google Play on nabi 2 and having nabi 2 certified for Google Mobile Services (GMS). Please help us by reaching out to Google to bring GMS to the nabi 2!

How do I add my own videos to nabi 2?

There are two ways to add videos to your nabi 2:

Using nabi™ Cloud:

This is the best solution as it allows you to get 2GB of FREE Extra Storage and ensures you can always access all of your videos from wherever you are.

Before you get started –

  1. Make sure that your nabi 2 is connected to Wi-Fi.
  2. Update to the latest nabi™ OS Version 1.9.23 or higher. To verify that you have the latest nabi™ OS version, please go to All Apps > Settings > About Tablet > Product Version.

If you do NOT have the latest version, update your nabi 2 to the latest nabi™ OS version by following these instructions: www.nabitablet.com/ota

Once your nabi™ tablet is updated, download nabi™ Sync to your computer. To do so, go to nabitablet.com/sync and follow the step-by-step instructions. Once nabi™ Sync is installed on your computer, follow these steps:

  1. Launch the nabi™ Sync application on your desktop and click nabi™ Cloud on the left side.
  2. Sign in to nabi™ Cloud with your nabi™ ID and password.
  3. Drag and drop to add files to nabi™ Cloud.
  4. nabi™ Cloud will push content wirelessly to your nabi 2.
  5. Now you can access your content anywhere!

Using a MicroSD Card:

  1. Transfer the files from your computer onto your MicroSD card.
  2. Insert the MicroSD card into the MicroSD card slot located on the side of the tablet. nabi 2 will automatically detect the files.
  3. Tap Music to view your music or Gallery to view videos and photos.
  4. Select the file you want to play or view and enjoy!

Note: nabi 2 is compatible with any MicroSD card up to 32GB in the SDHC format. nabi 2 is not compatible with MicroSD cards in the SDXC format.

How do I reset my password?

Note: In order to successfully reset your password on nabi 2, you must be connected to a Wi-Fi network. You can reset your password in two ways.

Reset your password from your nabi™ tablet:

  1. In nabi™ Mode, tap the Menu key.
  2. Tap Mommy/Daddy Mode.
  3. When prompted for your password, tap Forgot Password in the lower left corner.
  4. An email will be sent to your nabi™ ID email address. Follow the steps in the email to reset your password.

Reset your password from the web:

  1. Visit the website: https://www.nabitablet.com/register/
  2. Click on the link 'I forgot my password'
  3. Type your email address and press 'Continue'
  4. You will receive an email with instructions to let you reset your password.

How do I use Chore List?

Chore List teaches children how to make good choices and how to be responsible. It allows parents to track the chores that the child has completed and to reward them with nabi™ Coins.

For a simple walk through of how to add, manage, or edit chores, please watch the following video:
http://www.youtube.com/watch?v=mK-N1dbiOH0&feature=youtu.be&hd=1

See below for step-by-step instructions:

To add chores:

  1. In Mommy/Daddy Mode, tap All Apps > Chore List > Edit > Add Task.
  2. To choose a task from the preset list, first tap one of the categories: Behavior, Homework, University, Responsibility, Chores, or Other. Then tap the task that you would like to add.
  3. To add your own task, type it into the task field, then tap Add.
  4. Block off the days that your kids will NOT have to complete each chore. The blocked off days will be in gray.
  5. Tap the box under Reward Per Day to add the number of nabi™ Coins you want to reward for a chore.

To manage chores:

  1. Go to Mommy/Daddy Mode.
  2. Tap All Apps > Chore List > Manage.
  3. Check off the chores that your child has completed, then tap Save.

Note: In order to assign rewards, you must have enough nabi™ Coins available in your account. If you do not have enough nabi™ Coins, a message will pop up asking you to Buy nabi™ Coins.

To edit chores:

  1. Go to Mommy/Daddy Mode.
  2. Tap All Apps > Chore List > Edit.
  3. Block off the days that your kids will NOT have to complete each chore. The blocked off days will be gray.
  4. Tap the box under Reward Per Day to add the number of nabi™ Coins you want to reward for a chore.

My nabi 2 won’t power on. What should I do?

First verify that your nabi is charged. To charge your nabi 2, the best solution is to connect it to an electrical outlet. See instructions below:

  1. Plug the tip of the black USB charging cable into the nabi 2 power charger port.
  2. Plug the other end into the USB Power Adapter (wall charger).
  3. Plug the wall charger into an electrical outlet.

Note: While the battery is charging, the charging indicator will display an orange light. When the nabi 2 is fully charged, the light will turn green.

Once your nabi 2 is charged, hold down the power button for 8-10 seconds until you see the nabi™ logo appear on the screen.

Note: You may want to update your nabi 2 to the latest nabi™ OS Version 1.9.23 or higher for added features, enhancements, and fixes that include a shorter power-up time (3-4 seconds). For detailed instructions, please visit www.nabitablet.com/ota.

How do I add another kid account or switch kids’ accounts
on nabi 2?

To add kids:

  1. Go to the Fooz Kids™ home screen on nabi 2.
  2. Tap your kid's avatar on the lower left-hand corner of the screen.
  3. Enter the parental password.
  4. Tap the Add Kid box.
  5. Type in the your kid's name, username, birthday and gender.
  6. Tap the Add Photo icon next to the kids's account information. You can either use an existing photo from the Gallery or you can take a new one.
  7. Then tap Done.

To switch kids:

  1. Go to the Fooz Kids™ home screen.
  2. Tap your kid’s photo or avatar on the lower left-hand corner of the screen.
  3. Enter the parental password.
  4. Tap on the picture of the kid account that you would like to switch to, then tap Exit.
  5. Check that the picture of the selected kid is now displayed on the lower left-hand corner of the Fooz Kids™ home screen.

How can I update my nabi 2 to the latest nabi™ OS Version?

Before you get started:

  1. Make sure your nabi 2 is plugged in and starts at a minimum 50% battery life.
  2. Ensure your nabi 2 is connected to Wi-Fi.
  3. Go to Mommy/Daddy Mode.

For video instructions, visit: www.nabitablet.com/ota

How to update your nabi 2:

  1. Check if there is an arrow icon located on the bottom right-hand corner of the screen. If so, tap the icon to automatically start the update.
    Note: You can manually start the update by going to Settings > About Tablet > Update > Check Update. If an update is available, click Download.
  2. After the download is complete, a message will appear asking you to confirm the update. Tap "Update Right Now".
  3. Make sure your nabi 2 is plugged in and starts at a minimum 50% battery life. If so, tap "OK".
  4. Your nabi 2 will automatically reboot. This may take a few minutes to complete. The Android Robot will appear for a few minutes while your nabi 2 updates its software and firmware.
    WARNING: Do not interrupt this process by powering off.
  5. Once all updates are completed, you’ll be brought directly into nabi™ Mode.

Can my kids access their favorite websites on nabi 2?

Your children can have access to all of the websites they know and love in the Fooz Kids™ screen of their nabi™ tablet. The Fooz Kids™ online parental dashboard allows you to add, remove or edit content that you would like them to access. Once you have added new websites, videos or crafts, they will become available under "My Channel" in each of the Fooz Kids™ App.

Add websites, videos or crafts to your kid’s account:

  1. Go to www.foozkids.com and log in with your nabi™ account.
  2. Click on nabi 2.
  3. Under My Channel, tap Add under the section where you want to add content to.
  4. Use the built-in search function to find the content you want to add. Then tap the green Add Button.

Remove content that you have added to your kid’s account:

  1. Go to www.foozkids.com and log in with your nabi™ account.
  2. Click on nabi 2.
  3. Under My Channel, tap the gray Delete button under the item that you want to remove.

Edit existing content from Fooz Kids™ Web, Videos and Crafts:

  1. Go to www.foozkids.com and log in with your nabi™ account.
  2. Click on nabi 2.
  3. Tap Edit under Fooz Kids™ List for the sections you want to edit.
  4. Check or uncheck each character to enable or disable the link.

Where can I buy a car charger and other nabi 2 accessories?

Currently, we carry a variety of colored bumpers, Kinabi letter pieces, as well as a nabi™ Care Kit. You can find all of these accessories in the nabi™ Shop: http://shop.nabitablet.com/

We will be launching car chargers in the next couple of months along with headphones, character packs, and other exciting accessories! Stay tuned to our Facebook page as well as to our nabi™ Shop for the latest updates on new accessories.