Fuhu and nabi are now proudly brands of Mattel, Inc. Read the Press Release here.
Will there be changes to where Fuhu products are available for purchase?
No, not at all. Our expectation is to continue to distribute nabi products through our existing retail relationships and outlets. Under Mattel ownership, the prospects for broader distribution of nabi products are greatly enhanced.
Will Mattel honor product warranties?
Yes, existing product warranties remain in place and apply to products sold prior to the acquisition.
Will nabi Shop gift cards still be honored?
Yes, we will continue to honor gift cards.
Will this process impact nabi Shop order(s)?
No, the acquisition does not impact nabi Shop orders prior to and after the acquisition. Orders will be processed and fulfilled as normal course of business.
Will returns and exchange policies change?
No, existing policies remain in effect, although may subject to change in the future.
Will this impact or change my nabi product or how it’s serviced?
We will continue to support and service existing products. We expect to enhance and improve our nabi brand of products and services, consistent with our mission to provide best-in-class, high-tech experiences and solutions to children and families.