Frequently Asked Questions

What happens if I forgot my nabi™ Cloud four-digit pin?

If you forget your four-digit pin, you will have to perform a factory reset. This will restore nabi and wipe all of its data.

Caution: A factory reset is a very serious process because it will SYSTEMATICALLY WIPE ALL USER DATA from nabi. A factory reset will return nabi to its original factory settings.

To perform a factory reset, please follow these steps:

To perform a factory reset from Mommy/Daddy Mode, tap All Apps > Settings > Backup & reset > Factory data reset > Reset tablet > Erase everything.

Please note: We highly recommend backing up your nabi prior to performing a factory reset. You can back up your music, videos, photos and apps with nabi™ Sync.

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